{"id":9201,"date":"2022-02-04T15:38:45","date_gmt":"2022-02-04T18:38:45","guid":{"rendered":"https:\/\/blog.grupoportfolio.com.br\/portfolio-gestao\/?p=9201"},"modified":"2022-02-25T09:34:01","modified_gmt":"2022-02-25T12:34:01","slug":"transformacao-de-processos-da-athena-saude","status":"publish","type":"post","link":"https:\/\/blog.grupoportfolio.com.br\/portfolio-gestao\/2022\/02\/04\/transformacao-de-processos-da-athena-saude\/","title":{"rendered":"Transforma\u00e7\u00e3o de processos da Athena Sa\u00fade"},"content":{"rendered":"<p style=\"text-align: justify;\">A <a href=\"https:\/\/blog.grupoportfolio.com.br\/portfolio-gestao\/\" target=\"_blank\" rel=\"noopener\"><strong>Portfolio Gest\u00e3o<\/strong><\/a> realizou a transforma\u00e7\u00e3o do processo de faturamento de benefici\u00e1rio na <a href=\"https:\/\/athenasaude.com.br\/\" target=\"_blank\" rel=\"noopener\">Athena Sa\u00fade<\/a>. O trabalho envolveu as \u00e1reas: Comercial, Cadastro, Faturamento e P\u00f3s Venda.<\/p>\n<p style=\"text-align: justify;\">Como resultado, foi poss\u00edvel a padroniza\u00e7\u00e3o das regras de cadastro e comunica\u00e7\u00e3o e a estrutura\u00e7\u00e3o de um plano para a implementa\u00e7\u00e3o de melhorias identificadas nos processos envolvidos.<\/p>\n<p data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559683&quot;:0,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335562764&quot;:2,&quot;335562765&quot;:1.5,&quot;335562766&quot;:4,&quot;335562767&quot;:6,&quot;335562768&quot;:4,&quot;335562769&quot;:3}\"><span data-scheme-color=\"@404040,1,18:75000,19:25000\" data-usefontface=\"true\" data-contrast=\"none\">Tamb\u00e9m foi realizado o Redesenho dos Processos de P\u00f3s-venda, gerando um ganho estimado <\/span><span data-scheme-color=\"@404040,1,18:75000,19:25000\" data-usefontface=\"true\" data-contrast=\"none\">de <strong>mais de 300 horas por m\u00eas em redu\u00e7\u00e3o de atividades<\/strong>. Foram identificados diversos\u00a0<\/span><span data-scheme-color=\"@404040,1,18:75000,19:25000\" data-usefontface=\"true\" data-contrast=\"none\">benef\u00edcios:<\/span>\u200b<\/p>\n<ul style=\"font-weight: 400;\">\n<li data-charcodes=\"167\" data-font=\"Wingdings,Sans-Serif\" data-buautonum=\"8\" data-margin=\"270\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-scheme-color=\"@404040,1,18:75000,19:25000\" data-usefontface=\"true\" data-contrast=\"none\">Melhor rastreabilidade e redu\u00e7\u00e3o de tempo de an\u00e1lises dos processos de P\u00f3s-<\/span><span data-scheme-color=\"@404040,1,18:75000,19:25000\" data-usefontface=\"true\" data-contrast=\"none\">Vendas &#8211; CRM, gerando aumento de produtividade;\u00a0<\/span>\u200b<\/li>\n<li data-charcodes=\"167\" data-font=\"Wingdings,Sans-Serif\" data-buautonum=\"8\" data-margin=\"270\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-scheme-color=\"@404040,1,18:75000,19:25000\" data-usefontface=\"true\" data-contrast=\"none\">Maior autonomia do cliente e otimiza\u00e7\u00e3o de processos manuais do P\u00f3s-Venda;\u00a0<\/span>\u200b<\/li>\n<li data-charcodes=\"167\" data-font=\"Wingdings,Sans-Serif\" data-buautonum=\"8\" data-margin=\"270\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-scheme-color=\"@404040,1,18:75000,19:25000\" data-usefontface=\"true\" data-contrast=\"none\">Redefini\u00e7\u00e3o de respons\u00e1veis dos processos por motivo de maior ader\u00eancia ao <\/span><span data-scheme-color=\"@404040,1,18:75000,19:25000\" data-usefontface=\"true\" data-contrast=\"none\">escopo.<\/span>\u200b<\/li>\n<\/ul>\n<p data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559683&quot;:0,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335562764&quot;:2,&quot;335562765&quot;:1.5,&quot;335562766&quot;:4,&quot;335562767&quot;:6,&quot;335562768&quot;:4,&quot;335562769&quot;:3}\"><span data-scheme-color=\"@404040,1,18:75000,19:25000\" data-usefontface=\"true\" data-contrast=\"none\">O resultado geral foi maior integra\u00e7\u00e3o e melhor comunica\u00e7\u00e3o entre os agentes dos <\/span><span data-scheme-color=\"@404040,1,18:75000,19:25000\" data-usefontface=\"true\" data-contrast=\"none\">processos.<\/span>\u200b<\/p>\n<h2><img data-recalc-dims=\"1\" fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-8193 size-full\" src=\"https:\/\/i0.wp.com\/blog.grupoportfolio.com.br\/portfolio-formacao\/wp-content\/uploads\/sites\/3\/2020\/09\/ATHENA-SAUDE.jpg?resize=800%2C600&#038;ssl=1\" alt=\"\" width=\"800\" height=\"600\" srcset=\"https:\/\/i0.wp.com\/blog.grupoportfolio.com.br\/portfolio-formacao\/wp-content\/uploads\/sites\/3\/2020\/09\/ATHENA-SAUDE.jpg?w=800&amp;ssl=1 800w, https:\/\/i0.wp.com\/blog.grupoportfolio.com.br\/portfolio-formacao\/wp-content\/uploads\/sites\/3\/2020\/09\/ATHENA-SAUDE.jpg?resize=300%2C225&amp;ssl=1 300w, https:\/\/i0.wp.com\/blog.grupoportfolio.com.br\/portfolio-formacao\/wp-content\/uploads\/sites\/3\/2020\/09\/ATHENA-SAUDE.jpg?resize=768%2C576&amp;ssl=1 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/h2>\n<h2>Sobre a empresa<\/h2>\n<p><img data-recalc-dims=\"1\" decoding=\"async\" class=\"size-full wp-image-9422 alignleft\" src=\"https:\/\/i0.wp.com\/blog.grupoportfolio.com.br\/portfolio-formacao\/wp-content\/uploads\/sites\/3\/2022\/02\/ATHENA-SAUDE.png?resize=210%2C210&#038;ssl=1\" alt=\"\" width=\"210\" height=\"210\" srcset=\"https:\/\/i0.wp.com\/blog.grupoportfolio.com.br\/portfolio-formacao\/wp-content\/uploads\/sites\/3\/2022\/02\/ATHENA-SAUDE.png?w=210&amp;ssl=1 210w, https:\/\/i0.wp.com\/blog.grupoportfolio.com.br\/portfolio-formacao\/wp-content\/uploads\/sites\/3\/2022\/02\/ATHENA-SAUDE.png?resize=150%2C150&amp;ssl=1 150w\" sizes=\"(max-width: 210px) 100vw, 210px\" \/><\/p>\n<div class=\"blog-content\">\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p>O\u00a0<a href=\"https:\/\/athenasaude.com.br\/\">Grupo Athena Sa\u00fade<\/a>\u00a0\u00e9 constitu\u00eddo por oito operadoras de sa\u00fade suplementar, 58 centros m\u00e9dicos e prontos atendimentos e 11 hospitais, presentes em cidades de norte a sul do pa\u00eds. Al\u00e9m disso, realiza por ano, aproximadamente 3,5 milh\u00f5es de atendimentos presenciais em suas estruturas.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"meta-content\">\n<div class=\"blog-social-sharing\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>A Portfolio Gest\u00e3o realizou a transforma\u00e7\u00e3o do processo de faturamento de benefici\u00e1rio na Athena Sa\u00fade. O trabalho envolveu as \u00e1reas: Comercial, Cadastro, Faturamento e P\u00f3s Venda. Como resultado, foi poss\u00edvel a padroniza\u00e7\u00e3o das regras de cadastro e comunica\u00e7\u00e3o e a estrutura\u00e7\u00e3o de um plano [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":9590,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[28,40],"tags":[39,38,52],"class_list":["post-9201","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gestao-de-processos","category-cases","tag-gestao-de-processos","tag-processos","tag-transformacao-de-processos"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/i0.wp.com\/blog.grupoportfolio.com.br\/portfolio-formacao\/wp-content\/uploads\/sites\/3\/2022\/02\/ATHENA-GESTAO.png?fit=800%2C600&ssl=1","_links":{"self":[{"href":"https:\/\/blog.grupoportfolio.com.br\/portfolio-gestao\/wp-json\/wp\/v2\/posts\/9201","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.grupoportfolio.com.br\/portfolio-gestao\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.grupoportfolio.com.br\/portfolio-gestao\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.grupoportfolio.com.br\/portfolio-gestao\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.grupoportfolio.com.br\/portfolio-gestao\/wp-json\/wp\/v2\/comments?post=9201"}],"version-history":[{"count":4,"href":"https:\/\/blog.grupoportfolio.com.br\/portfolio-gestao\/wp-json\/wp\/v2\/posts\/9201\/revisions"}],"predecessor-version":[{"id":9611,"href":"https:\/\/blog.grupoportfolio.com.br\/portfolio-gestao\/wp-json\/wp\/v2\/posts\/9201\/revisions\/9611"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.grupoportfolio.com.br\/portfolio-gestao\/wp-json\/wp\/v2\/media\/9590"}],"wp:attachment":[{"href":"https:\/\/blog.grupoportfolio.com.br\/portfolio-gestao\/wp-json\/wp\/v2\/media?parent=9201"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.grupoportfolio.com.br\/portfolio-gestao\/wp-json\/wp\/v2\/categories?post=9201"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.grupoportfolio.com.br\/portfolio-gestao\/wp-json\/wp\/v2\/tags?post=9201"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}